Shipping Info

TRANSIT TIME

Most items ship within one business day, (M-F), unless otherwise noted in the item availability field in the product description. (Please note that we usually SHIP within one business day, not DELIVER within one business day.)

Many orders will ship the same business day if your order is received by noon Eastern Time, however please be aware that credit card issues such as a declined credit card or invalid billing address information will delay processing and shipment of your order. Shipments outside the Canada usually ship in 1-2 business days and usually arrive within 5-10 days after the order is placed.

Transit time depends on the recipient's location and the method of shipping selected,(please refer to shipping chart above). Only business days are counted in transit time. Please be sure to request the proper shipping method for your needs, particularly if you have ordered an item that does not ship the next business day. You will need to add the days required for shipment to transit times for these items.

If delivery of a package is refused, rejected, or returned for delivery failure or any reason, we reserve the right to charge your credit card for both outbound and inbound shipping charges as well as any additional charges that we incur as a result.

SHIPPING METHODS


We offer several options for shipping of your order including Standard Ground and Express shipping.

Standard Ground shipments may be shipped via either Canada Post or UPS Ground at our discretion. Priority Mail shipments usually take 2-3 days to arrive, but this time frame is not guaranteed. We are on the East Coast, so UPS shipments may take up to 5 business days from date of shipment. (Holidays and weekend days are not counted in transit time.) A shipment to the West Coast, for example, usually takes one full week from the date you order to arrive via UPS. If you need to receive your shipment by a specific date we recommend choosing either our Rush or Express shipping options. You will receive a shipping confirmation with tracking information via email when your order has been shipped.

QUEBEC SHIPMENTS

Local province shipments are shipped via Canada Post.

ORDER AMOUNT SHIPPING RATE
Under $100 $11.99
Over $100 free

CANADA SHIPMENTS

Other provinces shipments are shipped via Canada Post.

ORDER AMOUNT SHIPPING RATE
Under $100 $14.99
Over $100 free

INTERNATIONAL SHIPMENTS

International shipments are shipped via Canada Post or UPS.

ORDER AMOUNT SHIPPING RATE
Under $50 $19.99
$50-$99.99 $39.99
Over $100 $59.99

INTERNATIONAL SHIPMENTS (This includes all orders outside of Canada and US.) Shipments outside Canada usually ship from our warehouse 1-2 business days after order is placed and usually arrive within 10 days or less after the order is placed. International orders cannot be shipped to a separate address -- they may only be shipped to the verifiable billing address on file with the credit card company. A shipment confirmation email with tracking information will be sent when the order has been shipped.

If delivery of a package is refused, rejected, or returned for delivery failure or any reason, we reserve the right to charge your credit card for both outbound and inbound shipping charges as well as any duties, taxes, disbursement fees or additional charges that we incur as a result.